Last Updated: 20/06/2026

At Lunaria+, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Lunaria+, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Order Details

Payment Information

Payments made on our website are processed through secure third-party payment gateways. Lunaria+ does not store your complete debit card, credit card, UPI, net banking, or banking credentials.

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Information
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Arrange shipping and delivery.
• Provide customer support.
• Send order confirmations, invoices, and tracking updates.
• Respond to your queries and requests.
• Improve our website, products, and customer experience.
• Detect and prevent fraud or unauthorized transactions.
• Comply with legal obligations.
• Send promotional communications and offers, where permitted by applicable law.

3. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you updates regarding:

• New product launches
• Exclusive offers
• Promotions
• Educational skincare content

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at hello@lunariaplus.com.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted third-party service providers involved in operating our business, including:

• Payment gateway providers
• Courier and logistics partners
• Website and technology service providers
• Analytics providers
• Marketing and communication platforms

These parties receive only the information necessary to perform their services and are expected to maintain confidentiality.

5. Cookies

Our website may use cookies and similar technologies to:

• Enhance website functionality.
• Remember user preferences.
• Understand browsing behaviour.
• Improve user experience.
• Analyse website traffic and performance.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, misuse, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to applicable legal obligations.
• Withdraw consent for marketing communications.

To exercise these rights, please email us at hello@lunariaplus.com.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites.

Lunaria+ is not responsible for the privacy practices, policies, or content of these external websites. We encourage users to review their respective privacy policies before sharing information.

10. Changes to This Privacy Policy

Lunaria+ reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lunaria+
Godhra, Gujarat, India

Email: hello@lunariaplus.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.